I’m very happy ? with Abby’s help…
I’m very happy ? with Abby’s help she’s been a great help and support anytime I need help she’s always ready to help and support me I enjoy the product from Lily Silk and I’m very happy with the help from Abby❤️❤️❤️❤️
Very good service, Thank you Stone
Stone was very helpful and kind all the time. I always felt very supported and i trusted my package would arrive even with my mistake on the address
Phoebe882
2 Contributions
I'm very happy with my purchase!
I'm very happy with my purchase, have worn it once and received lovely comments. Feels amazing! I didn't receive my discount originally however after an email I heard from "Apple" who made the adjustment promptly and politely. Thank you!
Lovely silks, but Sizing is OFF
Sizing is hit and miss. I have FOUR silk shirts and one camisole all that CLAIM to be the same size, but vary only THREE of the five fit the same way The other two are 4" wider and 6" wider at the chest. "Regular Fit" is not enough information. They need to say "Very-Loose Fitting (adds 6"to chest size", Loose-fitting" (adds 4" to chest size) "Slim-fitting" adds 2- inches, to describe every item. That said, the silk is lovely
Terrence952
3 Contributions
The 'hair dry' cap is not fast drying…
The 'hair dry' cap is not fast drying and you can't dry your hair with it alone. I wore it for a few hours after washing and my hair was pretty wet still when I took it out. It is great as an alternative to cotton towels which are more harsh on the hair but I would say use this to take the initial wetness off your hair and then you will need to let it air dry or blow dry.
Jennifer Fuller
3 Contributions
Very pleasing experience
Lilysilk garments are of a very high quality, well cut and beautifully stitched. Orders arrive promptly and any queries answered immediately. So far I have bought seven garments, all excellent!
Landon827
2 Contributions
Connie was great
Connie was great. She replied super quick and changed my order. Her email also gave me instructions that I would not have know about. I thank you so much. It was a pleasure dealing with you.
I found a good site while looking for…
I found a good site while looking for silk clothes, so I bought it. At first, the order was unsuccessful due to my mistake, but fortunately, I was able to order well again with the help of 'Tracy'. :)
Thank you Tracy for your help, and I look forward to receiving the clothes soon :D
i accidently ordered 3 instead of just…one.
i accidently ordered 3 instead of just one jumpsuits ! At once i realised my error, l contacted lilysilk and notified them!! l have already recieved a remboursment for 1 jumpsuit and l am awaiting my second remboursment for the second. They have been very helpful! l love their products and their customer service. Stone was very helpful.
Personal service by Connie.
Connie made me feel that she had a personal interest in my order, which made me respond similarly.
I had a query to which she responded. Also she sent a personal email of thanks after I had sent my 5 star review.
I will certainly be a returning customer. Thank you.
The blouses I received exceeded all…
The blouses I received exceeded all expectations for beauty and quality. My first order was the covered placket in navy and emerald green. They were so stunning I ordered the winter white and grey. Fantastic experience!
Sandwashed safari dress
I ordered the safari dress . Shipping was pretty quick! Packaging was above and beyond. They provided folding instructions and sent me a free silk pillowcase !
The dress was beautiful! Next purchase i will definitely customize to have the perfect fit .
No duty fees were charged.
Sharon Medina
3 Contributions
My item was a gift
My item was a gift. You sent it to me instead of the person I indicated. I had to send it myself. Horrible customer service. Will never shop with Lilysilk again, ALSO, I double checked at checkout to be sure ‘shipping ‘ and ‘billing’ addresses were different, and I included a gift card. YOUR customer service response indicated it was a system glitch and I should just use Shippind address for both next time. Sorry. Unacceptable.
Sophie693
2 Contributions
sweaters in beige and striped fit well…
sweaters in beige and striped fit well and look good. The material is comfortable not thin very stylish. The length hit just right on me.
I tried to buy more striped sweaters but they were sold out in my size small.
The price was right not too expensive.
Abigail Franklin
2 Contributions
The sweater is not as pictured
The sweater is not as pictured. The model is wearing a white sweater. The sweater I received was off white. The cashmere is itchy and extremely thin. Now wishing to return it I have to pay shipping even though the picture does not represent the actual item.